4th Anniversary Puzzle Terms and Conditions

General

Organiser:

The Mystery Agency Ltd, 8th Floor Imperial House, 8 Kean Street, London, WC2B 4AS.

Competition Entry Webpage:

www.themysteryagency.com/4years

Competition Closing Date:

6th October 2024 at 11:59 PM (GMT).

Eligibility and Entry

1. Eligibility:

This competition is open to all UK residents aged 14 or over. No purchase is required to enter.

2. Entry Method:

To enter, participants must solve puzzles available on the competition webpage. No other entry method is available.

3. Mailing List Subscription:

Entrants must be subscribed to the organiser’s mailing list. If an entrant is not subscribed, they will automatically be added to the mailing list for the purposes of the competition but may later unsubscribe if they wish to. The unsubscribe link will be on each email

4. Registration Confirmation:

Entrants must confirm their registration by clicking the link in the confirmation email sent upon registering. Failure to confirm will result in the entry not being counted.

5. Puzzle Submission:

Entrants must submit four answers through the competition webpage. These answers must match the correct answers held by the organiser to be eligible for the prize.

Prizes and Winner Selection

1. Winner Selection:

Five winners will be randomly selected from entrieswith 4 correct answers submitted before the closing date. Winners will be notified via email within 7 days of the competition closing. If there are none or less than 5 winning entries, those with 3 correct answers will be drawn at random to win the remaining prizes.

2. Claiming Prizes:

Winners must respond to the organiser’s email within 28 days, providing a valid delivery address to claim their prize. Failure to respond within this period will result in forfeiture of the prize.

3. Gift Coupon: 

All entrants will receive a gift coupon via email, valid for 7 days from the date of receipt.

4. Prize Delivery:

Prizes will be dispatched by courier within 28 days of the winner confirming their address. Delivery may be delayed due to circumstances beyond the organiser’s control.

5. Clothing Prizes:

For prizes that include clothing, winners will be contacted to provide their preferred size. If the preferred size is unavailable, the organiser will offer an alternative size, but is under no obligation to provide a specific size.

6. Prize Substitution and Availability:

Prizes are subject to availability and may vary. There is no cash alternative for any prize. The organiser reserves the right to substitute any prize with a different item of equal or greater value at their discretion.

Publicity and Data Usage

1. Publicity Consent:

The organiser may request permission to use the winners’ names and other details (e.g., initials and home town) for publicity purposes. Entrants may decline this request.

2. Data Protection

All data will be handled as per our our privacy notice

Final Decision

1. Final Decision:

The organiser’s decision regarding the competition and the selection of winners is final. No correspondence will be entered into regarding this matter.

September 2024